Project manager and developmental editor for a new Oculofacial Plastic Surgery Knowledge Center to be hosted on the AAO website. I implemented a cloud-based file system, managed the contributions of 40 physicians, and edited articles on topics ranging from surgical techniques to diagnosing diseases and groups of conditions. The site will support the training of fellows, and provide standards for certification and continuing medical education.

Developmental editor for UCSF’s proposal to establish a new Institute for Precision Medicine. Precision medicine seeks to integrate research on the molecular mechanisms of disease with clinical data on individual patients through a collaborative information commons. I restructured and streamlined UCSF’s ninety-page proposal, pulling together diverse contributions from doctors, researchers, and other UCSF staff.

Writer of a visually oriented user’s guide for a new Zeiss product, FORUM Glaucoma Workplace. I worked with teams in Munich and California. My work included producing versions of the manual for FDA 510(k) approval and for European regulators.

Writer and editor for Kaiser’s Brand Creative group in Southern California, Member and Marketing Communications in Northern California, and other departments. Projects included:

• Biographies on kp.org for the 4800 doctors
• Healthy Living Classes and Resources catalogs for 2008 through 2012
• Guidebook to Kaiser Permanente Services, 2002-2004, including information redesigns and a design editorial style guide
• Thrive Across America, an online physical activity tool marketed to employers as part of Kaiser’s preventive care approach
• Legal and regulatory documents, training and sales materials for Kaiser’s Medicare and State Programs

Vermont Oxford Networks is a worldwide quality improvement collaborative for neonatal intensive care. In 2009-2010, I was the project manager and developmental editor for NICQ Improvement in Action, based on VON’s work in hospitals throughout the United States. In 2003, I reworked VON’s database user guide.

Web editor for various CHCF sites, including HealthVote.org and tools for enrolling families in California’s publicly funded healthcare programs.